Why can't I sign-up or login using the link/code?

Even though you have received the link with the code, you are unable to log in.

Two reasons may account for this:

1. The link and code are valid for 15 minutes. If more than 15 minutes have passed since they were issued, please return to https://certn.global and try again to receive a new code.
2. An incorrect code is being used. The login code is the one you receive from support@certn.global for a one-time login. Ensure that you do not confuse it with the voucher code you received from your training provider to activate exams.

If you need further support please contact us at support@certn.global.