Why can't I sign-up or login using the link/code?

Although you have your link/code, you can not sign up.

There can be two reasons for that:

1. The link and code are valid for 15 minutes. If it’s been more than 15 minutes since they’ve been issued, you need to go back to https://certn.global and try again, to receive a new code.
2. You’re using the wrong code. The login code is what you receive from support@certn.global for a one-time login. Make sure you’re not mistaking it for the voucher code you’ve received from your training provider to activate exams.

If you need further support please contact us at support@certn.global.